6.1 Amend ‘My Organisation’ Details (including payments & subscription cancellation)

My Organisation is where you manage your organisation’s key details, payment details, report branding, and credit details.

From any dashboard screen, click ‘My organisation’ on the main menu.

On the ‘My Organisation screen’, the top left area will show your organisation’s key details:

  • Organisation Type
  • Organisation Name
  • Organisation Company Number (where applicable)
  • Address Line 1
  • Address line 2
  • City
  • Country


Update Organisation Details

  • From the ‘My Organisation’ screen, click the pen icon to the right of the ‘My Organisation’ header to update key details. The ‘UPDATE ORGANISATION’ Sidebar opens. If the sidebar was opened by accident, click the x button to close.
  • Make changes.
  • Click ‘update organisation’. The sidebar will automatically close.


Payment Details

The bottom left section shows:

  • Name on card
  • Card number (which for security reasons is blanked out except for the last four digits)
  • Expiry date
  • Monthly charge (in sterling £)


Update Payment Details

  • From the ‘My Organisation’ screen, Click on the pen icon to the right of ‘Payment Details’. The update payment method sidebar opens. Click the x button to close the sidebar if needed.
  • Make changes.
  • Click ‘update payment’ . The sidebar will automatically close.


See Your Free Trial End Date

From the ‘My Organisation’ screen, underneath Subscription Settings see when a free trial ends.


Cancelling Subscriptions

We are sorry to see you go, you are welcome back anytime. Thanks for being part of the Brightchecker community.

  • From the ‘My Organisation’ screen, underneath the title ‘Subscription’, click ‘Cancel Subscription’.
  • Your cancellation will be processed.