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Home
Dashboard Login
App Login
Knowledge Base
Book a Demo
Free Trial
For Homebuyers

What do you need help with?

Getting Started

4

1.1 Brightchecker Knowledge Base
1.2 Process & System Overview
1.3 Forgotten Your Password? (DB & App)
1.4 The Inactivity Lock (DB)

Video Guides

3

Quick Start: Create A Survey Template (DB)
Quick Start: Create & Complete A Job (DB & App)
Quick Start: Produce A Report (DB)

Survey Checklists

1

Checklist 1

Navigation Tips

5

3.1 Navigation Part 1 (DB)
3.2 Navigation Part 2 (DB)
3.3 Navigation Part 3 (DB)
3.4 Breadcrumb Navigation (DB)
3.5 Logging Out (DB)

Manage My Account

1

5.1 ‘My Account’ Data & Password Update (DB)

Manage My Organisation

5

6.1 My Organisation Data & Actions (DB)
6.2 ‘My Branding’ Data (DB)
6.3 Brightchecker Subscription Credits (DB)
6.4 Subscription Invoices (DB)
6.5 Expired Subscription & Zero Credits

Manage Users

3

7.1 Add, Edit, Deactivate, & Delete Users (DB)
7.2 Roles & Permissions (DB)
7.3 Scroll, Search & Sort Users (DB)

Manage Survey Templates

5

8.1 How to Create Survey Templates (DB)
8.2 Personal & Organisation Survey Types (DB)
8.3 Publish / Unpublish A Survey Template (DB)
8.4 Duplicate, Edit & Delete Survey Templates (DB)
8.5 Scroll, Search & Sort Survey Templates (DB)

Build Survey Templates

7

9.1 Create & Administer Survey Templates (DB)
9.2 Survey Templates: Header Actions (DB)
9.3 Create & Administer Sections (DB)
9.4 Survey Icons By Category (DB)
10.1 Create & Administer Items (DB)
11.1 Create & Administer Questions (DB)
11.2 Questions: Set Conditional Logic (DB)

Manage Assets

4

12.1 What Are Assets (DB)
12.2 Asset Scrolling, Searching & Sorting (DB)
12.3 Add, Edit & Delete Assets (DB)
12.4 Jobs Associated With An Asset (DB)

Manage Jobs

9

13.1 Jobs Screen (DB)
13.2 Add, Edit, & Delete Jobs (DB)
13.3 Scroll, Search & Sort Jobs (DB)
13.4 Job Action Status (DB)
13.5 Accept Job & Remove From Device (DB)
13.6 Accept Job Submission (DB)
13.7 Job Reference/Review Screen (DB)
13.8 Edit Survey Question Responses (DB)
13.9 Add, Amend or Delete Notes (DB)

Reporting

3

14.1 How To Produce A Report (DB)
14.2 Build A Report Template (DB)
14.3 Review & Share Reports (DB)

Mobile App

8

15.1 Installation (App)
15.2 Introductory Screens (App)
15.3 Your Jobs Home Screen (App)
15.4 Job Survey Screen (App)
15.5 Items & Questions (App)
15.6 Send Completed Jobs (App)
15.7 Side Bar Menu (App)
15.8 Switching Device Mid Job (App)

Hints & Tips

4

Top Tips
Trouble Shooting
Voice Recognition & Dictation
Frequently Asked Questions

Technical Stuff

9

Dashboard Release Notes (Recent)
App Release Notes (Recent)
Knowledge Base Change Log
Payment Platform & PCI DSS Compliance
System Emails
Cloud Storage
Passwords, Roles & Permissions
Brightchecker Web App
Website SSL Certification / HTTPS

Home
Knowledge Base

Navigation

3.1 Navigation Part 1 (DB)
3.3 Navigation Part 3 (DB)
6.1 My Organisation Data & Actions (DB)

Brightchecker

Housecheckr Services Limited
The Enterprise Centre,
University Of East Anglia,
Norwich Research Park,
Norwich,
United Kingdom,
NR4 7TJ

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You can contact us by getting in touch at the following email address:

support@brightchecker.com

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Housecheckr Services Limited Trading As Brightchecker

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