15.5 Items & Questions (App)

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Click/Tap #

As the app is designed to be used with either a touchscreen device or a mouse/touchpad/keyboard system, Click/Tap is used in the instructions to indicate a user selection/action.

See Every Item Associated With A Section #

Swipe items up & down to see all items associated with a section.

Question Balls #

Each item has a set of question balls. Each ball has a number.

• Red ball number = required questions with no response.
• Grey ball number = recommended questions with no response.
• Green ball number = all questions (of any type) with a response.

Item Ticks #

If all required questions in an item have a response, a green tick will appear.

Section Ticks #

If all items in a section have a green item tick, a green section tick will appear.

 

Select An Item (to interact with item questions) #

Tap/Click on an item. The item screen opens.

• The item title appears at the top of the questions. If supporting item photos and additional text are present these will also be displayed.
• Questions appear in sequence underneath.
• Swipe questions up and down to see all questions.
• Interact with the questions as appropriate.

Add An Item (and put it into any section of your choice) #

From the section / item screen

• Make sure that you are on the section with the item that you wish to copy.
• Tap/Click the ‘+ add item’ footer option. The add item screen opens.
• Tap/Click ‘Select an existing item…’. The items from this section appear in a list. Only items that can be copied will be shown.
• Tap/Click on an item name.
• Tap/Click on the Set item name box, if you want to set the new item’s name
• Tap/Click ‘Save’
• Tap/Click the box underneath ‘section to add to’. A list of sections appears.
• Tap/Click the section to which you wish to copy the item.
• If you wish to remove an item photo, Tap/Click on that photo.
• If you wish to remove a question, Tap/Click on that question.

You now have a choice

Choice 1:

• Tap/Click ‘save’ to create your new item. The add item screen is closed and you return to the section/item screen.

Choice 2:

• Tap/Click ‘Save & Add Another’ to create your item, and then add another exactly like it. You cannot rename it, or delete questions.
• Tap/Click the box underneath ‘section to add to’. A list of sections appears.
• Tap/Click the section to which you wish to copy the item.
• Tap/Click ‘save’ or click ‘Save & Add Another’ to add another exactly like it.

Cancel Adding An Item #

From the add item screens

• Tap/Click the footer ‘Cancel’ to stop adding an item.

Questions & Notes #

Recommended & Required Questions #

Recommended and Required Questions are highlighted with their respective headers.

Question Text & Guidance #

Question text appears first. Guidance text appears underneath question text. Please note that guidance text will not appear in the final report.

Free Text #

The respondent can capture a free text response. The single-line box is ideal for short responses. If your phone supports dictation, then use this as an alternative to typing.

Multiline Text #

The respondent can capture a free text response. The multi-line box is ideal for longer responses. If your phone supports dictation, then use this as an alternative to typing.

Add Main Photo #

• Tap/click on the camera icon to add a main photo.
• Follow camera instructions.
• Once the photo thumbnail appears, tap/click on the photo to inspect it.
• Tap/Click ‘X’ to stop inspecting the photo.
• To delete the photo click the bin icon.

Signature #

• Tap/Click on ‘open signature’
• As a result the signature box appears
• Trace your signature with your finger/left click and hold mouse
• Tap/Click on ‘save’

Yes / No question #

• The respondent can interact with a simple yes/no toggle.
• Tap/click on the toggle to change it N.B. Do not swipe across the toggle.
• Please note that only a yes is considered a response if a question is set to respond to ‘required’

Number Question #

• The respondent can capture an integer.

Decimal 

• The respondent can capture a number with a decimal.

Single Choice #

• The respondent can select a single response from a set of answers.
• Scroll down the list of answers to see them all (as they may not all fit on the initial screen)
• Tap/click on a single response.

Multiple Choice #

• The respondent can select one or more responses from a set of answers.
• Scroll down the list of answers to see them all (as they may not all fit on the initial screen)
• Tap/click on one or more responses.

Red Amber Green Question #

• The respondent can select a ‘red’ ‘amber’ ‘ green’ answer.
• Tap/click on one option.

Slider #

• The respondent can drag a sliding ball across a scale and as they do so a value will appear.

Stepper #

• The respondent can drag a sliding ball across a graduated scale and as they do so a value will appear.

Star Rating #

• The respondent can make a response via a star scale.
• Tap / click on the star scale you need.

The Notes Feature #

• The question ‘Notes’ feature offers the capability to enter text and photos in addition to the main question type itself.
• Its availability is determined buy the question notes option when the survey was created/edited. So not every question will have a ‘Notes’ feature.
• If it is available the word ‘Notes’ will be visible under the main question.
• Tap/ click on ‘Notes’ or anywhere to its right.

• As a result the notes box will appear.

• Enter text in the text box to make written notes.
• Tap/click on the camera icon to take or upload one or more photos.
• Tap/click photo thumbnail to enlarge/inspect the photo. Take care not to tap/click the photo bin icon.

• As a result an enlarged version of the thumbnail will be shown
• Where there are two or more photos tap/click on the ‘<‘ and ‘>’ arrows to move through the photos
• Tap/Click ‘X’ to stop inspecting photo(s).

• To delete a photo tap/ click the photo bin icon.

• After you enter text/photos in a notes section, a green notes ‘content tick’ appears to inform you that text/photos are present when notes are minimised.

 

• To close the notes section tap / click on ‘Notes’. Please note that you do not have to close the notes section, it is often easier to leave it open.

• As a result the notes section will close. The Notes ‘content tick’ will remain visible.

Useful Links #

Brightchecker Knowledgebase Index

Brightchecker Dashboard

Brightchecker Home Page

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