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  • Dashboard Login
  • App Login
  • Knowledge Base
  • Book a Demo
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  • For Homebuyers

What do you need help with?

Getting Started

4
  • 1.1 Brightchecker Knowledge Base
  • 1.2 Process & System Overview
  • 1.3 Forgotten Your Password? (DB & App)
  • 1.4 The Inactivity Lock (DB)

Video Guides

3
  • Quick Start: Create A Survey Template (DB)
  • Quick Start: Create & Complete A Job (DB & App)
  • Quick Start: Produce A Report (DB)

Survey Checklists

1
  • Checklist 1

Navigation Tips

5
  • 3.1 Navigation Part 1 (DB)
  • 3.2 Navigation Part 2 (DB)
  • 3.3 Navigation Part 3 (DB)
  • 3.4 Breadcrumb Navigation (DB)
  • 3.5 Logging Out (DB)

Manage My Account

1
  • 5.1 ‘My Account’ Data & Password Update (DB)

Manage My Organisation

5
  • 6.1 My Organisation Data & Actions (DB)
  • 6.2 ‘My Branding’ Data (DB)
  • 6.3 Brightchecker Subscription Credits (DB)
  • 6.4 Subscription Invoices (DB)
  • 6.5 Expired Subscription & Zero Credits

Manage Users

3
  • 7.1 Add, Edit, Deactivate, & Delete Users (DB)
  • 7.2 Roles & Permissions (DB)
  • 7.3 Scroll, Search & Sort Users (DB)

Manage Survey Templates

5
  • 8.1 How to Create Survey Templates (DB)
  • 8.2 Personal & Organisation Survey Types (DB)
  • 8.3 Publish / Unpublish A Survey Template (DB)
  • 8.4 Duplicate, Edit & Delete Survey Templates (DB)
  • 8.5 Scroll, Search & Sort Survey Templates (DB)

Build Survey Templates

7
  • 9.1 Create & Administer Survey Templates (DB)
  • 9.2 Survey Templates: Header Actions (DB)
  • 9.3 Create & Administer Sections (DB)
  • 9.4 Survey Icons By Category (DB)
  • 10.1 Create & Administer Items (DB)
  • 11.1 Create & Administer Questions (DB)
  • 11.2 Questions: Set Conditional Logic (DB)

Manage Assets

4
  • 12.1 What Are Assets (DB)
  • 12.2 Asset Scrolling, Searching & Sorting (DB)
  • 12.3 Add, Edit & Delete Assets (DB)
  • 12.4 Jobs Associated With An Asset (DB)

Manage Jobs

9
  • 13.1 Jobs Screen (DB)
  • 13.2 Add, Edit, & Delete Jobs (DB)
  • 13.3 Scroll, Search & Sort Jobs (DB)
  • 13.4 Job Action Status (DB)
  • 13.5 Accept Job & Remove From Device (DB)
  • 13.6 Accept Job Submission (DB)
  • 13.7 Job Reference/Review Screen (DB)
  • 13.8 Edit Survey Question Responses (DB)
  • 13.9 Add, Amend or Delete Notes (DB)

Reporting

3
  • 14.1 How To Produce A Report (DB)
  • 14.2 Build A Report Template (DB)
  • 14.3 Review & Share Reports (DB)

Mobile App

8
  • 15.1 Installation (App)
  • 15.2 Introductory Screens (App)
  • 15.3 Your Jobs Home Screen (App)
  • 15.4 Job Survey Screen (App)
  • 15.5 Items & Questions (App)
  • 15.6 Send Completed Jobs (App)
  • 15.7 Side Bar Menu (App)
  • 15.8 Switching Device Mid Job (App)

Hints & Tips

4
  • Top Tips
  • Trouble Shooting
  • Voice Recognition & Dictation
  • Frequently Asked Questions

Technical Stuff

9
  • Dashboard Release Notes (Recent)
  • App Release Notes (Recent)
  • Knowledge Base Change Log
  • Payment Platform & PCI DSS Compliance
  • System Emails
  • Cloud Storage
  • Passwords, Roles & Permissions
  • Brightchecker Web App
  • Website SSL Certification / HTTPS
  • Home
  • Knowledge Base
  • Video Guides

Video Guides

  • Quick Start: Create A Survey Template (DB)
  • Quick Start: Create & Complete A Job (DB & App)
  • Quick Start: Produce A Report (DB)

Brightchecker

Housecheckr Services Limited
The Enterprise Centre,
University Of East Anglia,
Norwich Research Park,
Norwich,
United Kingdom,
NR4 7TJ

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Contact us

You can contact us by getting in touch at the following email address:

support@brightchecker.com

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Housecheckr Services Limited Trading As Brightchecker

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