Inspection Work Orders

Inspection work orders provide a way to turn information identified during an inspection into defined operational work.

An inspection can identify something that needs repairing, investigating, replacing or otherwise addressing. The inspection records the finding, while a work order provides a mechanism for managing what happens next.

What are inspection work orders?

An inspection work order is a defined piece of work that originates from information identified during an inspection.

The work order can retain its relationship with the original inspection or inspection issue, providing context for the person or team responsible for completing the work.

This creates a connection between inspection activity and operational action.

Why do inspection work orders matter?

Without a connected process, inspection findings often have to be copied manually into another system.

That creates duplication and can remove important context.

The person responsible for the work may know that something needs doing but have limited access to the inspection evidence explaining why.

A connected work-order process can carry that information forward.

What should an inspection work order contain?

Depending on the organisation and type of work, a work order may include:

  • Description of the work
  • Source inspection
  • Related issue
  • Photographic evidence
  • Location
  • Property or asset information
  • Assignment
  • Priority
  • Dates
  • Status
  • Completion information
  • Closure information

The work order should make the required action clear while retaining enough context to understand its origin.

Findings, issues and work orders

These are related but different concepts.

A finding is information identified during an inspection.

An issue is a defined item requiring attention.

A work order represents operational work to address the issue.

This gives a potential workflow:

Inspection → Finding → Issue → Work Order

Not every finding needs to follow this route. The organisation can determine which findings should become issues and which issues require work.

Managing the work

A work-order process can provide a separate lifecycle for operational action.

For example:

Draft → Issued → Completed → Closed

The exact stages will depend on the organisation.

The important point is that the operational work can be tracked while remaining connected to the inspection that generated it.

How BrightChecker fits

BrightChecker connects inspection information with issue and work-order workflows.

Where defined inspection information results in an issue, that issue can move into operational work without requiring the original finding to be manually recreated.

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Related digital inspection topics

  • Digital Inspection Software
  • Digital Inspection Workflow
  • Inspection Issue Management
  • Inspection Management Software
  • Digital Inspection Reporting